Please first check that you have received your login details:
You will receive a welcome email from us with a password.
Have you not received your access data? -> Then please take a look at this article.
Have you received your login details, but the password doesn't work? Most likely you will have changed or reset it. -> You can reset your password here.
If you receive an error message that there is no account for this e-mail address, you most likely entered a different e-mail address during the payment process and an account was created for this e-mail address. In this case, you should check your e-mail addresses to see if you can find your access data e-mail again (sender to search: no-reply@avrawell.com - please note that we do not accept e-mails at this address) and thus identify the correct e-mail address.
If you are using our app in your browser, also check whether an ad blocker is blocking parts of the page. This could also prevent you from logging in.
Otherwise, please contact our customer support team, if possible with your order number, email address or other useful information: en@avra.support
